Salary: £55,000 - £65,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Lead Salesforce Developer

Department: IT

Click here to read the full job description and view our excellent benefits here

This role operates primarily on a remote working arrangement that could require monthly attendance at one of our UK sties for team meetings. Our remote working model arrangements are a non-contractual benefit which could change at any point during your employment, so for this reason an Arden work location is added to our employment contracts.

Unfortunately we cannot sponsor skilled worker visas for this role.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education, by leading the thoughtful integration of AI into teaching and learning and equipping our students to thrive in an AI-enabled world.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Salesforce Developer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference.

Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security.

Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.

About the Opportunity:

As an experienced Salesforce Developer within Arden University’s Technology team, you’ll play a key role in designing, developing and maintaining solutions across our Salesforce platform, helping us deliver technology that creates value for our students, colleagues and wider University.

You’ll work across Salesforce Service Cloud and Sales Cloud, designing and building solutions using Apex, Lightning Web Components and declarative automation. You’ll also develop and support integrations, contribute to technical solution design and take ownership of assigned development work, ensuring solutions are delivered to a high standard and in line with agreed development practices.

Alongside development, you’ll contribute to BAU support, technical investigations, releases and continuous improvement, helping to maintain and enhance the Salesforce platform as our needs evolve. You’ll work closely with Functional Consultants, Business Analysts, Administrators and the Lead Salesforce Developer to understand requirements and deliver effective technical solutions.

This is a hands-on development role where you’ll have the opportunity to work independently on complex development tasks, while also sharing your knowledge and supporting the development of less experienced members of the team. It’s an exciting opportunity to make a direct contribution to the continued development of Salesforce at Arden University and the services it provides to our students and colleagues.

About You:

If you're passionate about Salesforce development, thrive on solving complex technical challenges, and want to lead the delivery of enterprise-scale solutions in a collaborative and purpose-driven environment, we'd love to hear from you

Essential requirements:

• Salesforce Platform Developer I and Platform Developer II certifications.

• Salesforce Platform Administrator or Platform App Builder certification.

• 5+ years’ professional experience in Salesforce development, including designing, developing and maintaining Salesforce solutions.

• Strong experience developing with Apex, including classes, triggers, asynchronous processing and unit testing.

• Strong experience developing Lightning Web Components (LWC).

• Strong knowledge of SOQL and SOSL, including query optimisation.

• Strong experience with Salesforce Flow and declarative automation, with sound judgement about when to use configuration versus custom code.

• Strong understanding of the Salesforce data model, object relationships, security and sharing model.

• Experience developing and supporting integrations between Salesforce and third-party systems, including REST/SOAP APIs and common integration patterns.

• Experience using Git and version control, including branching and pull request workflows, and working with Salesforce DX.

• Experience with CI/CD and Salesforce deployment pipelines, using tools such as Bitbucket, Copado, Gearset or similar.

• Experience managing Salesforce releases and deployments between environments.

• Experience conducting and responding to code reviews, working to agreed development standards and quality practices.

• Experience working within an Agile delivery environment, including sprint planning, backlog refinement and effort estimation.

• Experience resolving BAU incidents and complex technical issues, including systematic troubleshooting, debugging and technical investigation.

• Strong understanding of Salesforce architecture across data, security, automation and integration layers, including bulkification, governor limits and common design patterns.

• Understanding of release management, version control and deployment processes.

• Understanding of data governance, GDPR and information security best practice.

• Ability to translate business requirements into scalable technical solutions and communicate effectively with both technical and non-technical stakeholders.

Desirable requirements:

• Experience working within the Higher Education sector.

• Experience working with large datasets and data migration.

• Knowledge and practical experience of JavaScript, HTML and CSS.

• Experience working with middleware or third-party integration platforms.

• Experience mentoring, coaching or supporting junior developers.

• Knowledge and experience of Salesforce Service Cloud and Sales Cloud.

• Salesforce Sales Cloud Consultant or Service Cloud Consultant certification.

• Salesforce Agentforce Specialist certification.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!

• A generous Aviva pension plan, company contributions starting from 7%

• BUPA Cash Plan

• Private Medical Insurance coverage (applies to certain job roles)

• Access to Perkbox benefits

• Study any Arden course for free, with a discount for all family and friends

• Plus, other excellent benefits

• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: 13th October

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.