Salary: £38,000 - £45,000 per annum

Employment type: Permanent,

Hours per week: 37

Reporting into: Senior Business Data Analyst

Department: IT

Click here to read the full job description and view our excellent benefits here

This role operates primarily on a remote working arrangement that will require little to no travel into our various UK sites. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Business Data Analyst (Learning Systems) sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference.

Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security.

Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.

About the Opportunity:

This is an exciting opportunity to join Arden University’s Learning Systems team as a Business Data Analyst, supporting the management and reporting of data across platforms such as Moodle, Accipio, Zoom, and PMA. You will help ensure data is accurate, reliable, and accessible to support operational and reporting needs across the University.

Working with the Senior Business Data Analyst, you will assist in documenting data processes, identifying improvement opportunities, and supporting the delivery of enhancements. You will contribute to reporting, dashboards, and data quality initiatives, while working with both technical and non-technical stakeholders in a fast-paced environment.

About You:

You are a detail-oriented and analytical professional with experience working with data in a systems or operational environment. You are comfortable handling multiple priorities, supporting data-driven improvements, and working with both technical and non-technical stakeholders. You communicate clearly, take a structured approach to problem-solving, and maintain high standards of accuracy in your work

Essential requirements:

• Experience working with data in a business, systems, or analytical role

• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends or issues

• High level of accuracy and attention to detail in data handling and reporting

• Experience supporting data quality, data governance, or data improvement activities

• Ability to document processes, requirements, or data flows clearly and accurately

• Experience contributing to reporting, dashboards, or data visualisation

• Strong organisational skills, with the ability to manage multiple tasks and priorities

• Effective communication skills, with the ability to work with both technical and non-technical stakeholders

• Understanding of data protection principles (e.g. UK GDPR) and data handling best practices

• Exposure to data tools or technologies such as SQL, APIs, or reporting platforms

• Experience working within structured processes, standards, or policies related to data or systems

Desirable requirements:

• Relevant degree or equivalent experience, with evidence of data or analytical certifications and ongoing professional development

• Understanding of Learning Systems, particularly Moodle and its related platforms or plugins

• Knowledge of data quality principles and best practice, with experience applying these in a working environment

• Experience with data mapping, process mapping, or business analysis techniques (e.g. user stories, use cases)

• Experience contributing to testing activities, including User Acceptance Testing (UAT)

• Familiarity with process mapping tools (e.g. Visio) and documenting “as is” and “to be” processes

• Exposure to cloud or data technologies (e.g. Azure, AWS, Fabric) or relevant certifications/training

• Experience working within Higher Education or with systems such as student records or learning platforms

• Awareness of Business Analysis methodologies and how they support change and improvement initiatives

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!

• A generous Aviva pension plan, company contributions starting from 7%

• SimplyHealth plan option

• Private Medical Insurance coverage (applies to certain job roles)

• Access to Perkbox benefits

• Study any Arden course for free, with a discount for all family and friends

• Plus, other excellent benefits

• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: 30th June midnight

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.