Salary: £28,000 - £34,000 per annum

Employment type: Fixed Term Contract for 6 months

Hours per week: 37

Reporting into: People Business Partner - Employee Relations

Department: People Services

Click here to read the full job description and view our excellent benefits here

This role operates on a hybrid working arrangement that will require 1 day travel into our Coventry head office. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

Our People Team play a pivotal role in delivering Arden University’s people strategy, supporting colleagues across the full employee lifecycle. The team provides expert services across recruitment and onboarding, employee relations, learning and development, wellbeing, workforce planning and organisational change, helping to create a positive, inclusive and high-performing workplace culture.

About the Opportunity:

This role provides essential coordination, administrative support, and employee‑relations assistance to ensure the smooth and effective operation of the University’s Employee Relations (ER) function.

• Deliver high‑quality coordination and administrative support across all ER activities

• Support the effective management and progression of ER casework

• Maintain accurate and up‑to‑date ER documentation and records

• Produce ER data, reports, and insights to support decision‑making

• Provide consistent, professional support to colleagues within the ER team

• Contribute to the continuous improvement of ER processes and ways of working

About You:

You will bring strong experience in employee‑relations coordination and a confident, organised approach to managing a busy and varied workload. You’ll be comfortable supporting ER activity from start to finish, ensuring accuracy, consistency, and a high standard of service.

• Experience coordinating and administering ER casework in a fast‑paced environment

• Strong organisational skills, with the ability to manage documentation, track case progression, and maintain accurate records

• Proven proficiency in data management, including producing reports, analysing trends, and presenting information clearly

• A proactive, detail‑focused approach, with the ability to prioritise effectively and meet deadlines

• Confident communication skills, enabling you to work collaboratively with colleagues and support managers professionally

• A commitment to continuous improvement and delivering a high‑quality ER service

Although having hands-on Employee Relations experience is ideal, we still encourage applications from those with strong HR Administrator backgrounds who are keen to step into Employee Relations.

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!

• A generous Aviva pension plan, company contributions starting from 7%

• SimplyHealth plan option

• Access to Perkbox benefits

• Study any Arden course for free, with a discount for all family and friends

• Plus, other excellent benefits

• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 16th April

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.