Head of Quality (Partnerships)
Salary: £50,000 - £55,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Academic Registrar
Department: Quality and Registry
Click here to read the full job description and view our excellent benefits here
This role operates on a hybrid working arrangement that will require a minimum of 1 day travel into our Coventry head office. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About our Department:
The Head of Quality (Partnerships) sits within the Academic Registrar’s Office as a part of a wider Quality and Registry team. This is the University’s central administrative hub for our students and the management of the student record. This Team is responsible for a wide range of functions, from governance through to student administration, marking and assessment and has responsibility for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony. The Partnership Team has strong links with the Academic Quality Team and the Centre for Academic Partnerships to focus on the due diligence processes, contractual arrangements, compliance and quality management of our academic and recruitment partners.
About the Opportunity:
As the Head of Quality for Partnerships, you'll have responsibility for managing and supporting the development and approval of university partnerships. This involves working with our academic partners in establishing the collaborative delivery of our university academic portfolio and arrangements established for the activity of student recruitment. More detailed responsibilities include:
- Management of the process of approval to include due diligence, partner approval, contractual arrangements, and academic provision for collaborative delivery.
- Developing strategies for new and existing partnerships, reviewing and evaluating these partnerships and in creating new partnership models.
- Management and oversight of the University’s quality management framework for Partnerships such that it assures appropriate setting and maintenance of standards. As well as the quality of the student and applicant experience when engaging with any partner of the University.
- Managing the University Partner Risk Register to incorporate outcomes from compliance audits and other quality mechanisms
- Management of governance with responsibility for Partnerships to include the University’s Partnership Committee and Agent Review.
- Management of a team of staff with line management responsibility.
- Lead on the development and implementation of policy and procedures for partnerships and to write and present reports, analysis and briefings to the University’s governance as required.
- Make independent decisions to ensure effective governance and maintenance of the quality standards of the University partnerships.
About You:
Essential Skills:
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Monday 21st July
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement:
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
- Department
- Quality and Registry
- Locations
- Coventry
- Employment type
- Full-time
- Working model
- Hybrid
About Arden University
Since 1990, Arden University has reshaped flexible higher education, becoming a beacon for accessible learning. Beginning as a trusted online partner for UK universities, we've transformed into a symbol of online and blended degree courses designed for modern lives. With over 90 career-focused qualifications, validated by prestigious bodies like the British Psychological Society and Chartered Management Institute, our dedication to exceptional education stands strong.
Our mission is forward-looking and purposeful. We understand the evolving needs of employers and the global economy, driving us to champion meaningful change. Through our Study Centres in the UK (Manchester, Birmingham, London, Leeds) and Berlin, Germany, we empower a diverse student community to access life-altering degree pathways.
At our core lies equity, diversity, inclusion, and belonging, rooted in the belief that education is a force for both individual and collective progress. By seamlessly merging technology and education, we're breaking down barriers and revolutionizing conventional learning models.
Join our community of around 1,100 colleagues in shaping a more accessible, inclusive, and brighter future for all.
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