£75,000 per annum

Check out our excellent benefits here

This is a hybrid role that will require regular travel into our UK locations. Travel each week will fluctuate based on business requirements. 

Locations: 

• Coventry head office
• Birmingham campus
• Leeds campus
• Manchester campus 
• London (Tower Hill, Holborn & Ealing)

Full-time, Permanent

Click here to read the full job description

Additional Benefits: If you are based in London, you will receive an additional £4,000 London Weighting per annum on-top of your base salary.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.


About the Department:

Our Student Services function at Arden University is dedicated to delivering an outstanding student experience across all campuses. Led by the Director of Campus and Student Services, the team ensures a seamless, supportive, and engaging environment for both domestic and international students.

About the Opportunity:

We are looking for an experienced student services professional to lead the delivery of an outstanding campus experience. This role will be collaborating with academic and operational leaders, and oversee Student Hub teams, support student transitions, and ensure seamless, high-quality services across all campuses.

As a key member of the Senior Management Team, the Director will drive strategic improvements, manage campus facilities, and shape policies that enhance student life. This role offers the opportunity to make a significant impact on student engagement and success.

Check out our jobs description to learn more.


About You:

You will be a strategic and dynamic leader with a strong background in student services, campus operations, and team management. Here is what we are looking for:

Planning and Initiative

• Ability to make independent decisions while keeping leadership informed.
• Proven experience in planning and executing multiple work assignments or initiatives within established guidelines.

Managerial and Leadership Experience

• Managerial background with a track record of leading and motivating teams.
• Experience in recruiting, training, and developing staff.

Operational Expertise

• Hands-on experience in overseeing daily campus operations, ensuring smooth and efficient performance.

Data and Insight Reporting

• Ability to analyse and interpret data, producing insightful and visualised reports.
• Knowledge of H&S requirements, legislation, and compliance standards.
• Experience in planning and progressing work assignments or initiatives, using initiative and judgment without reliance on supervisory decisions.

Specialist Experience

• Experience in administration or management within a higher education institution.
• Expertise in student experience and student services.
• Strong understanding of academic and institutional frameworks.
• Familiarity with campus management and student support services.
• In-depth knowledge of regulatory and quality standards.

Check out our jobs description to learn more. 


Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and we even throw in Christmas closure
• A generous Aviva pension plan, with a company contribution of 8.5%
• Private Medical Insurance coverage for you and a loved one 
• Study any Arden course for free, with generous discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.


Closing Date: Monday 26th of February, 2025

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.