IT Field Implementation Engineer

£50000 - £55000 per year + excellent benefits (30 days holiday, study for free)

Regular travel to our various campuses across London, Birmingham, Leeds, Manchester etc

Perm - Full Time

Read the full Job Description

Arden University

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

The IT Department

The IT Field Implementation Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 60 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.

The Role – IT Field Implementation Engineer

The IT Field Implementation Engineer will manage, coordinate, implement and execute, both Infrastructure projects and BAU initiatives across Arden’s national and international Campus and Branch office network. You will be involved in the initial planning with focus on the timely and effective implementation of agreed infrastructure & End User based solutions through to successful completion. The role will include a significant amount of travel to our UK Campuses and occasional travel to our international sites.

About You

To be successful as an IT Field Implementation Engineer you must have:

• Significant experience of managing hands-on deployment of complex IT Infrastructure projects across a range of technology domains including end user computing, data centre services, and networks to tight timelines.

• Excellent in-depth and hands on, technical skills in End User Computing and wider infrastructure environments.
• Good analytical and problem solving skills — able to identify key issues and patterns from partial/conflicting data.
• Excellent interpersonal skills sufficient to develop professional relationships and rapport amongst key stakeholders.
• Excellent influencing skills in order to enhance the credibility of the function amongst key stakeholders.
• Proven ability to manage a complex workload

Desirable Skills and Experience

• Leadership and Management skills/training
• Experience working within the Higher Education sector
• Experience of managing project budgets

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday
• Additional leave before Christmas and New Year
• Study any Arden course for free, with generous discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
• Plus, other competitive benefits!

Arden’s values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. For the full job description, click here, or to start your journey with us, click apply!

Closing Date: Monday 3rd March

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

I’m afraid we can’t sponsor anyone on a skilled working visa for this role.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.