Persistence Data Reporting Analyst - Centre for Academic Persistence 

£35000 - £40000

Occasional travel to one of our UK campuses/Coventry office for team days.

Permanent

Read the full Job Description

Arden University

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Centre for Academic Persistence

The Centre was established in 2024 and focuses on supporting students to continue from module to module and level to level and persisting until completion. We are improving student experience by supporting students throughout their academic journey from enrolment to entering the work force in their chosen field. The Centre focuses on student academic and support needs through Foundation Year, International Foundation Year Pathway, new students in Level 4, and the Certificate of Higher Education (CertHE). We also lead key university initiative such as new student orientation, Pass First Time (academic skills and tools to support students in their first semester, first module across all first-year programmes), and a resit support programme that focuses on helping students experiencing academic setbacks by offering targeted support to deal with academic barriers and challenges.

The Role – Persistence Data Reporting Analyst

We are seeking a skilled and innovative Data Reporting Analyst to join our Centre for Academic Persistence. The role will support the work of the Centre of Academic Persistence by contributing expertise in quantitative and qualitative data management and insight. The Data Reporting Analyst is responsible for collecting, compiling, verifying, manipulating, and auditing electronic and manual data into a variety of reporting formats to meet both external reporting requirements and internal University reporting needs, often for Academic Affairs, Student Experience, and other sensitive Board/Executive decision processes. The Data Reporting Analyst ensures that data is appropriately captured and presented to facilitate its use for leaders, managers, and decision-makers.

This role will be required to develop and implement robust reporting, analysis and visualisation of key student performance, outcomes, and evaluation for a range of Academic Persistence programmes whilst working within the reporting frameworks across Arden. This position requires the understanding of higher education issues, data, and data analysis for the purpose of collecting data, generating reports, visualising data in ways useful for institutional decisions. The Data Reporting Analyst reports to the Director of the Centre for Academic Persistence.

For an informal discussion, please contact Dr Lucy Atkinson, Director of the Centre for Academic Persistence latkinson@arden.ac.uk

About You:

You will be an experienced Data / Insight Analyst with the following skills:

Essential Skills / Experience:

• Proven analytical and problem- solving capability.
• Experience working with large and multisource datasets.
• Solid understanding of the concepts of data modelling and visualisation
• Proven communication, presentation, and interpersonal skills.
• Experience of developing and maintaining excellent stakeholder relationships.
• Knowledge and understanding of CRM systems and complex data sets and their varied applications.
• Awareness and understanding of developments in the use of service data for operational optimisation

Desirable:

• Qualifications in Statistical, Mathematics, Computing, or a related discipline
• Knowledge / experience working with education data
• Salesforce certifications including Einstein.
• Certifications or training in Power BI, Tableau, or equivalent visualisation tools.
• Experience of working in a Higher Education/Further Education/Regulatory environment
• Experience of Salesforce Service Cloud or Communities cloud data
• Experience of PBI use with a variety of data sources
• Experience working in an agile work environment (Sprint/Scrum)

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
• A generous Aviva pension plan, our contributions start at 7%
• PMI or Healthcare Cashback (dependent on role grade)
• Study any Arden course for free, with generous discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
• Plus, other competitive benefits!

Arden’s values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Wednesday 5th March 11.55pm 

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.