Quality Manager (Agents & Partnerships)

£34,000 - £39,000 per annum

Hybrid working - requiring attendance at the Coventry Head Office one day each month. Flexibility is also important, as you may also be asked to attend the office or campuses occasionally to meet specific needs. 

Permanent - Full Time

Please click here for the full Job Description.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

Quality and Registry Team

The Quality Manager (Agents & Partnerships) will sit within our Quality and Registry team is the Universities administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team are also responsible for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony.

The Role - Quality Manager (Agents & Partnerships)

We are seeking a Quality Manager (Agents & Partnerships) to join our Quality & Registry team. 

In this role, you will support the Head of Quality (Partnerships) in ensuring high standards of quality assurance across recruitment agents and collaborative partnerships in various models and formats.

Key Responsibilities:

• Due Diligence and Approval: Oversee the due diligence and approval processes for recruitment agents, ensuring compliance and high standards
• Partnership Monitoring: Manage and monitor collaborative partnerships to uphold quality and compliance
• Event Support: Assist in the organisation, reporting, and finalization of approval events related to partnerships
• Training Compliance: Oversee recruitment agent training and ensure ongoing compliance with initial and refresher training requirements

This role is critical to our commitment to quality, compliance, and strong partnerships.

About You:

To be successful as a Quality Manager (Agents & Partnerships), you must have:

• Experience in working in the agents recruitment / partnership sector
• The commitment to ongoing enhancement through quality assurance
• Good communication skills - both written and verbally
• Substantial and relevant experience in quality management and compliance of recruitment agents and collaborative partnerships
• Well-developed understanding of higher education regulations and legislation and sector reporting

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday, add the bank holiday on top, and we even throw in Christmas closure
• A generous Aviva pension plan, our contributions start at 7%
• PMI or Healthcare Cashback (dependent on role grade)
• Study any Arden course for free, with generous discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
• Plus, other competitive benefits!

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 5th December 

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.